Online Helps and Hints
Every day our operators answer questions from ILR members and llama owners concerning everything from breeder identifiers to "what is your mailing address for FedEx." We enjoy talking to you, and we are here to help, so feel free to call us. But we are only in the office from 8am to 4pm Monday through Friday, and we take legal holidays off. That means that if you have a question concerning the ILR at 9pm, or on Saturday, there isn't a friendly voice to help you out. So we have included the information you need on our website. You just have to know where to find it.
Internet information access is a strange thing. You can pick up the telephone and call for help, waiting for the correct operator to get you the answer you need, and 10 minutes seems like a short time. But on the web, if you search for 10 minutes, you are sure that the season has changed outside your window. Our task, then, is to make your information access quick and pleasant.
The ILR web site is a huge resource. At last count there are over 600 pages of information ready for your perusal, and that does not include the database research. But how can you best find the information you are looking for? On the ILR web site there are 2 main pages to find miscellaneous information. The first is the ILR Information Page. It contains simple, basic information to help you in your transactions with the ILR. Included on this page is the following:
- Registration and Listing Fees
- Registration Form Directions
- Naming Rules
- Photograph Requirements
- ILR Office Address and Telephone Numbers
The second page you need to look for is the Customer Services page. Information on this page is more specific. Forms, instructions, policies and bylaws and ILR Board of Directors contacts are the kinds of information you will find. Below is a partial list of items you can find there.
- ILR Policies - Acrobat PDF Format
- ILR Bylaws
- Agent Authorization Form
- Blood Samples - Instructions for Collecting and Mailing Blood Samples
- Blood Samples - DNA Sample Identification Record
- Breeder Identifier Reservation Instructions
- Breeder Identifier Reservation Form
- CLAA Recognition
- Contacts - How you can reach the Registrar and Board of Directors
- DNA Comparison Worksheet
- Government Relations
- I Want A Llama! - Booklet for new or prospective Owners
- ILR-eport Ad Form - advertisement of goods and services
- ILReport - copies of past issues - Acrobat PDF Format - New
- ILR Materials, Pamphlet and Information Request Form
- ILR Membership Application Form - New
- ILR Registration Instruction Overview
- ILR Website Listing Reservation Form
- Interstate Travel Health Regulations
- Lost Document - Verification and Request for New Document Form
- Membership Lists, Agreement for the use of
- Ownership - Confirmation of Ownership History Form
For example, next time it is 6pm on Saturday and you want to give the potential customer coming to your farm tomorrow some information on llamas, go to the 'Customer Services' web page. There you can download and print any (or all) the ILR information pamphlets and a copy of the 'I Want a Llama!' booklet.
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